Seoulix Technologies
Next-Gen Cloud Telephony

Connect your teams,
Automate calling with AI

An enterprise-grade cloud contact center platform powered by Seoulix Labs infrastructure. Ring groups sequentially, build complex multi-level IVRs, and analyze calls automatically using sentiment AI.

Try Live Simulator
99.99%SLA Uptime Guarantee
<15sAverage Queue Pick-up
Carrier directPowered by Seoulix Labs
https://console.seoulix.in
Line Status

Active Outbound Call

In Progress
Caller ID
+1 (416) 555-1002
Real-time transcription"Hi, I want to book a room slot for tonight at 8 PM..."
Sentiment AIPOSITIVE
Active Agents14 / 20 Online
Latency: 14ms (Direct)
Zero Setup Fees

🎙️ Interactive Calling Simulator

Test how inbound call routing works dynamically in real-time. Type a number and trigger the carrier call simulation!

Live Carrier Trace Logs

Watch the SIP connection and IVR options execute live.

Key in a number and click "Place Call" to launch call trace logs.

Enterprise Telephony Capabilities

A complete cloud contact center platform designed to automate calling, manage agent workspace productivity, and protect your operations.

Dynamic DID Routing

Route incoming calls directly to Agent Groups or Queues using Sequential rings (20s timeouts), Ring-All, or Round-Robin policies.

Interactive Demo

Visual IVR Designer

Construct powerful multi-level voice receptionist trees using neural Text-to-Speech (TTS) greeting nodes and DTMF key branches.

Interactive Demo

Supervisor Control Room

Silent listen-in, Whisper to Agent, and Barge-in 3-way call controls built directly into real-time supervisor monitors.

Interactive Demo

Softphone (WebRTC Client)

Integrated in-browser voice client with dialer keypad, status controls (Available/Break), and warm/cold transfers.

Interactive Demo

Real-Time CDR & Logs

Detailed agent lifecycle timelines, Indian Standard Time (IST) local mappings, and high-performance Excel spreadsheets exports.

Interactive Demo

Central DND & Blacklist

Tenant-isolated DND blacklists, outbound country code blocks, and fraud prevention rate-limiting systems.

Interactive Demo

Business Hours Scheduler

Route calls dynamically based on custom operating hours, holidays, and set automatic offline greeting announcements.

Interactive Demo

Voicemail & Recording Hub

Securely archive conversations, read automated AI-generated transcripts, play audio inline, and trace voicemail logs.

Interactive Demo

Callback Scheduler

Collect callback requests directly from IVR queues, assign outcome dispositions, and schedule automated retry dialers.

Interactive Demo

Gamification & Leaderboard

Reward agent excellence with dynamic experience points (XP), levels, target quests, and visual top 3 podium rankings.

Interactive Demo

Simple & Custom Pricing

Scale up numbers, queues, and visual IVR trees on-demand with tailor-made corporate plans.

Enterprise & Custom Telephony

Custom Tailored Pricing Plans

We design specialized routing algorithms, multi-level IVR structures, and SIP carrier trunks specifically aligned with your company call volumes.