Test how inbound call routing works dynamically in real-time. Type a number and trigger the carrier call simulation!
Watch the SIP connection and IVR options execute live.
A complete cloud contact center platform designed to automate calling, manage agent workspace productivity, and protect your operations.
Route incoming calls directly to Agent Groups or Queues using Sequential rings (20s timeouts), Ring-All, or Round-Robin policies.
Construct powerful multi-level voice receptionist trees using neural Text-to-Speech (TTS) greeting nodes and DTMF key branches.
Silent listen-in, Whisper to Agent, and Barge-in 3-way call controls built directly into real-time supervisor monitors.
Integrated in-browser voice client with dialer keypad, status controls (Available/Break), and warm/cold transfers.
Detailed agent lifecycle timelines, Indian Standard Time (IST) local mappings, and high-performance Excel spreadsheets exports.
Tenant-isolated DND blacklists, outbound country code blocks, and fraud prevention rate-limiting systems.
Route calls dynamically based on custom operating hours, holidays, and set automatic offline greeting announcements.
Securely archive conversations, read automated AI-generated transcripts, play audio inline, and trace voicemail logs.
Collect callback requests directly from IVR queues, assign outcome dispositions, and schedule automated retry dialers.
Reward agent excellence with dynamic experience points (XP), levels, target quests, and visual top 3 podium rankings.
Scale up numbers, queues, and visual IVR trees on-demand with tailor-made corporate plans.
We design specialized routing algorithms, multi-level IVR structures, and SIP carrier trunks specifically aligned with your company call volumes.